FAQs




SHOPPING


What is Stadium Goods?


Are your sneakers new?


How do I know if the items are authentic?


How do you determine the prices of your products?


Do you ship internationally?


Am I responsible for duties & taxes if I'm purchasing from overseas?


What does it mean when there is an asterisk next to the size of an item?


What does it mean when it says Notify Me?


Where is my order coming from?


What sizes are shown on the website?


I have a coupon code. How do I use it?


If a sneaker is available online, does that mean I can buy it in the Stadium Goods retail store?


Do you sell gift cards?


How do I contact Stadium Goods?


DELIVERY & RETURNS


When will my order ship?


How long do the different shipping options take?


How can I track my order?


Can I change the address on my order?


Can I change the size, colorway, or model of my order?


Can I cancel my order?


How do I return my purchase?


I received confirmation that my return has been delivered. When will I receive my store credit?


How do I redeem my store credit?


It says my order was delivered but I didn't receive it. What should I do?


CONSIGNING


How do I sell products with Stadium Goods?


Can I sell items other than sneakers?


How much do I get when my items sell?



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